when to choose

Roadside Assistance vs. Towing: Knowing When To Choose Each Service

Choosing between roadside assistance and towing services depends on the nature of your problem. Roadside assistance is ideal for minor issues that can be quickly resolved on the spot. At the same time, towing services are necessary for more severe problems that require professional attention at a repair facility.  Understanding when to choose each service ensures you can handle unexpected car troubles efficiently and return on the road with minimal hassle. Remember to review your insurance policy or roadside assistance subscription to understand the coverage and limitations of each service.


What Should I Know About Roadside Assistance?

Roadside assistance is like having a safety net for your car troubles. It typically comes bundled with auto insurance policies or a standalone subscription service. Roadside assistance can be your go-to solution when encountering minor issues like a dead battery, flat tire, or running out of fuel.

When to Choose Roadside Assistance:

  • Flat Tires: If you experience a flat tire and have a spare but lack the tools or know-how to change it yourself, roadside assistance can dispatch someone to help.
  • Dead Battery: When your car refuses to start due to a dead battery, roadside assistance can provide a battery replacement or jump-start your vehicle if necessary.
  • Out of Gas: Running out of fuel is inconvenient but common. Roadside assistance can deliver enough fuel to get you to the nearest gas station.
  • Locked Out: Accidentally locking your keys inside your car is frustrating, but roadside assistance can send a locksmith to help you regain access.

When Are Towing Services The Right Choice?

Towing services are essential when your vehicle cannot be fixed on the spot and needs to be transported to a repair shop or your preferred destination. Towing services specialize in safely transporting vehicles, whether due to accidents, mechanical failures, or other situations that render the vehicle inoperable.

When to Choose Towing Services:

  • Major Mechanical Issues: If your vehicle suffers severe mechanical damage that prevents it from being driven safely, towing is necessary to transport it to a mechanic or repair facility.
  • Accidents: If a collision or accident leaves your vehicle damaged and undrivable, towing services are crucial for moving your car safely off the road.
  • Overheating or Engine Failure: If your car overheats or experiences engine failure, attempting to drive it further can cause more damage. Towing ensures your vehicle receives the necessary attention without further complications.
  • Vehicle Size: For larger vehicles like trucks or RVs, towing may be the only practical solution, especially if roadside repairs are not feasible.

Choosing the proper assistance can make all the difference in vehicular mishaps, breakdowns, and emergencies. Whether stranded with a flat tire, out of gas, or facing a more severe mechanical issue, knowing when to opt for roadside assistance or towing service can save you time, money, and stress.

Emergencies can happen anytime, so you need a roadside assistance towing company like Tow Pro that is available 24 hours a day, every day of the week. 

We provide high-quality roadside assistance services at Tow Pro and can be reached by phone at (615) 256- TOWS (8697). When you’re stuck on the side of the road, your first thought may not be to research the most qualified towing company near you, and that’s where Tow Pro comes in. We bring our two decades of expertise and certified crew to handle the job. We are customer-focused and efficiency-driven!

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